Privacy Policy

Effective Date: July 17, 2026

Welcome to Softvyx ("Softvyx," "we," "our," or "us"). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit softvyx.com and purchase our digital software products.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

When you place an order, contact us, or create an account, we may collect:

• Full name

• Email address

• Billing address

• Phone number

• Payment-related information

• Order history

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address

• Browser type and version

• Device information

• Operating system

• Pages visited

• Date and time of your visit

• Referring website

• Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

• Process and fulfill your orders.

• Deliver digital software through instant download.

• Verify and process payments.

• Provide customer support.

• Respond to your inquiries.

• Improve our website, products, and services.

• Prevent fraud and unauthorized transactions.

• Comply with legal obligations.

• Send service-related communications regarding your purchases.

If you choose to subscribe, we may also send promotional emails. You can unsubscribe at any time using the unsubscribe link included in those emails.

3. Payment Information

We accept payments through:

• Credit Card

• PayPal

Payment transactions are processed by trusted third-party payment providers. Softvyx does not store your complete credit card or payment card information on its servers.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

• Remember your preferences.

• Improve website functionality.

• Analyze website traffic.

• Enhance your browsing experience.

• Maintain website security.

You can manage or disable cookies through your browser settings, although some features of the website may not function properly.

5. Sharing Your Information

We do not sell or rent your personal information.

We may share your information only with:

• Payment service providers.

• Website hosting and technical service providers.

• Analytics providers.

• Legal authorities when required by law.

• Professional advisers when necessary to operate our business.

These third parties are permitted to use your information only as necessary to provide services on our behalf.

6. Data Security

We implement reasonable administrative, technical, and organizational safeguards designed to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

While we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to:

• Complete your purchases.

• Provide customer support.

• Meet legal, accounting, and tax obligations.

• Resolve disputes.

• Enforce our agreements.

When information is no longer required, we will securely delete or anonymize it where appropriate.

8. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

• Access your personal information.

• Correct inaccurate information.

• Request deletion of your personal information.

• Restrict or object to certain processing.

• Request a copy of your personal data.

• Withdraw consent where processing is based on consent.

To exercise your rights, please contact us using the details below.

9. Children's Privacy

Our website and services are not intended for children under the age of 13 (or the minimum age required by applicable law). We do not knowingly collect personal information from children.

If we become aware that we have collected personal information from a child without appropriate consent, we will take reasonable steps to delete it.

10. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third-party websites. We encourage you to review their privacy policies before providing personal information.

11. International Data Transfers

Depending on where you are located, your information may be processed or stored in countries other than your own. We take reasonable measures to ensure that such transfers comply with applicable data protection laws.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page along with the updated Effective Date. Your continued use of the website after changes become effective constitutes your acceptance of the revised Privacy Policy.

13. Contact Us

If you have any questions or requests regarding this Privacy Policy, please contact us:

Website: softvyx.com

Email: support@softvyx.com

Phone: +44 7577 021901

We are committed to protecting your privacy and responding to your inquiries promptly.